Customer-Service | Kingsdown
Customer Service
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USA Example
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Download Warranties
- Kingsdown U.S. Warranty
- Kingsdown Air Controller Warranty
- Kingsdown Canadian Warranty
- Sears English Warranty
- Garantie Sears Francais
- Bad Boy Warranty
Claims
Responsive support
Thank you for visiting Kingsdown Claims. Please watch the informational video for more information for submitting your warranty claim. Fill out the form below and attach the required photos to have your claim reviewed by a Kingsdown customer care professional within 1 – 2 business days.
Kingsdown USA Warranty Prequalification
Kingsdown USA Warranty Claim Submission
Kingsdown USA warranty conditions:
Freight is NOT included in any warranty claim.
No Comfort Guarantee Applies.
Mattress should be in clean condition and conform to the [Warranty](/content/wp-content/uploads/2020/12/Kingsdown-Warranty.pdf "Kingsdown Canada Warranty Page"/index.html).
Required proof of purchase.
Required*
I have read and agree to the above warranty conditions
Customer Address*
- Street Address
- Street Address Line 2
- City
- State
- Zip Code
Mattress Size*
- TWIN
- TWIN Long
- FULL
- QUEEN
- KING
- CALIFORNIA KING
Reason for claim*
Attach pictures*
- Please include a full view of the mattress surface with no linens
Examples of Proper Photos:
- -
Attachments ({4 files maximum})
- -
E-commerce Buy Direct FAQs
I loved my previous Kingsdown mattress, but it is discontinued now. What new model will be best for me?
Kingsdown offers over 150 different sleep solutions... Please use our bedMATCH diagnostic tool to determine what type of Kingsdown is best for you https://kingsdown.com/bedmatch/
How long will it take to receive my new mattress?
Each Kingsdown mattress is handcrafted and takes 5-10 business days to create...
Warranty FAQs
What type of warranty do you have on your product?
The specific model that you purchase determines your sleep system’s warranty.
Contact
Kingsdown USA
attn: Support Services
P.O. Box 388 Mebane, NC 27302 USA
Consumer Relations & Warranty Support
E-commerce Support
Kingsdown Canada
attn: Support Services1
5800 Steeles Avenue West Woodbridge Ontario, Canada, L4L OJ4